Last Updated: October 1, 2026

RM Aesthetic Studio respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or booking an appointment.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Information We Collect

When you use our website or book an appointment, we may collect information such as:

• First and last name
• Email address
• Telephone number
• Appointment date and time
• Selected service or treatment
• Preferred service provider, where applicable
• Messages, questions, or notes submitted through our website
• Booking and appointment history
• Payment-related information, where online payment is available
• Technical information such as browser type, device information, IP address, and website usage data

We only collect information that is reasonably necessary to provide our services, manage appointments, communicate with clients, and operate our website.

2. Appointment Booking Information

Our website uses an online appointment booking system to allow clients to select services, dates, and available appointment times.

When you make a booking, the information you provide may be stored within our booking system and used to:

• Confirm your appointment
• Manage or reschedule your appointment
• Send appointment reminders
• Contact you regarding changes to your booking
• Maintain appointment records
• Improve our booking and customer service experience

Please ensure that the information you provide during booking is accurate and up to date.

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and managing appointments
• Responding to enquiries
• Providing requested beauty, aesthetic, wellness, and related services
• Sending appointment confirmations and reminders
• Managing cancellations or rescheduling requests
• Providing customer support
• Maintaining business and booking records
• Improving our website and services
• Preventing misuse, fraud, or unauthorized activity
• Complying with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to those described in this policy unless permitted by law or with your consent where required.

4. Email and SMS Communications

If you provide your email address or telephone number, we may use it to send communications related to your appointments, including:

• Booking confirmations
• Appointment reminders
• Rescheduling information
• Cancellation notifications
• Important information relating to your requested service

Marketing or promotional communications will only be sent where permitted by applicable law and where any required consent has been obtained.

You may unsubscribe from promotional communications at any time.

5. Payments

If online payment is available on our website, payment transactions may be processed through third-party payment providers.

RM Aesthetic Studio may not directly store complete credit or debit card information. Payment information may instead be collected and processed securely by the applicable payment provider according to its own privacy and security practices.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly
• Remember certain preferences
• Understand how visitors use our website
• Improve website performance
• Support booking and other website features
• Help protect the website from misuse

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services

Our website may use third-party platforms and services, including services for:

• Website hosting
• WordPress functionality
• Appointment booking
• Email delivery
• Payment processing
• Website analytics
• Security
• Forms and customer communication

These service providers may process limited personal information as necessary to provide their services.

Their use of information may also be governed by their own privacy policies.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Providing services
• Maintaining appointment and business records
• Resolving customer enquiries or disputes
• Meeting accounting, tax, legal, or regulatory requirements

Information that is no longer required may be deleted, anonymized, or securely disposed of where appropriate.

10. Sharing of Personal Information

We do not sell or rent your personal information.

Information may be shared only where reasonably necessary with:

• Service providers supporting our website or booking system
• Payment processors
• Website hosting providers
• Email or messaging providers
• Professional advisers
• Government or regulatory authorities where legally required

We may also disclose information where necessary to protect our legal rights, prevent fraud, or comply with applicable law.

11. Your Privacy Rights

Depending on applicable Canadian privacy law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Withdraw consent where processing is based on consent, subject to legal or contractual limitations
• Request deletion of certain information where legally permitted

To make a privacy request, contact RM Aesthetic Studio using the details provided below.

12. Children’s Privacy

Our website and online booking services are not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement where required.

If you believe that personal information relating to a minor has been provided to us improperly, please contact us.

13. External Links

Our website may contain links to third-party websites or services.

RM Aesthetic Studio is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

14. Canadian Privacy Laws

RM Aesthetic Studio aims to handle personal information in accordance with applicable Canadian privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, as well as other applicable federal or provincial requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, technology, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:

RM Aesthetic Studio
174 Douglas St W, Bureau 200
Greater Sudbury, ON P3E 1G1
Canada

Phone: +1 416-931-4043
Email: renumalik.studio@gmail.com